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YooRock! Extensions, components and modules for Joomla!

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FAQ

1

Please can you help me?

We will do our best to help you with any problems you may have with our extensions and we can sometimes help with problems in using html, css, MySQL, Joomla, JavaScript and all the other elements that go with our extensions on your site.

Please post your problem in the forum as clearly and provide as much information as possible. Post a screenshot of your page that relates to the problem. A lot of users help each other in our community forum and our developers will also reply as time permits.

If you have a more complicated issue or some special development that you'd like us to help with then please use the Contact Us form above to contact us.


How can I get latest versions of the extensions that I purchased?

To upgrade an extension that you purchased with a single download you can send a payment via PayPal of 3.99€ to This e-mail address is being protected from spambots. You need JavaScript enabled to view it via PayPal and contact us via Contact Us form providing your PayPal email address.

  • You must use same PayPal email address that you use to purchase the extension.
  • You can only upgrade the item that you purchased earlier and not to a different one.
  • It might take us couple of hours to send you files after payment (It is not an instant download).

 

 

Where can I find documentation and tutorials for my extension?

Documentation links are available on product pages and also on extension's settings page in backend of you Joomla website. Tutorials will be added in the documentation pages where ever required.

 

Can I suggest other features for extensions?

Yes, you can send feature requests in our forum for the extension that you using or send it via Contact Us form.

 

Do you offer website design and development?

Yes, we offer website design and development. You can send your requirements via Contact Us form and provide us as much detail as possible for the project and we will get back to you as soon as possible.

 

Do you offer custom development of Joomla extensions?

Yes, we offer custom development of custom Joomla extensions according to your requirements. You can contact us via Contact Us form with your requirements.

 

Do you offer any type of discounts?

We do not have any discounts system available yet.

 

end faq

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A module almost matches your need?

Please let us know! The forum is the ideal place to jot down the features you would like us to implement. For tailor-made developments, please directly contact YooRock! Dev Team